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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oscar Cardenas

February 3, 2026

5  out of  5
rating by Oscar Cardenas
"Kelly was outstanding on helping me find coverage I needed right away. I would highly recommend her"
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Danetta Ellis

January 30, 2026

5  out of  5
rating by Danetta Ellis
"Excellent service . Explained everything in detail to me and made sure I had a good understanding"
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Elizabeth Jones

January 29, 2026

5  out of  5
rating by Elizabeth Jones
"ALWAYS willing to help any way they can. Very nice and knows their stuff!!"
We responded:
"Thank you, Elizabeth! I’m so glad to hear that you felt supported and that our team’s knowledge made a difference. We’re always here to help in any way we can and really appreciate your kind words!"
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Adrean Puckett

January 29, 2026

5  out of  5
rating by Adrean Puckett
"Talked with Kelly lane and got the best price and a couple vehicle bundle. Woukd recommend her or anyone at the office!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Kelly was able to help you find the best price and the perfect vehicle bundle. We really appreciate your recommendation and are always here to assist you or anyone you send our way!"
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April Manning

January 29, 2026

5  out of  5
rating by April Manning
"I’ve been with State Farm for almost 5 years now and I absolutely would not go thru any other company and the Mayfield, Ky office is 100% the best, They are one of the few that still put their customers first with their “home town” values! The ladies in this office are wonderful! Thank you for everything you guys do to help!!! 5+ for me"
We responded:
"We're so thrilled to hear that you feel right at home with our State Farm family here in Mayfield, April. Our team truly enjoys working with you and ensuring you have the best service possible. Your support and trust mean the world to us. Here's to many more years together!"
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Pat Toon

January 23, 2026

5  out of  5
rating by Pat Toon
"Very friendly and helpful with my needs."
We responded:
"It's great to hear that you found our team friendly and helpful, Pat! We always aim to meet your needs and make your experience a positive one. We appreciate your trust in us for your insurance needs!"
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Lauren Dupree

January 20, 2026

5  out of  5
rating by Lauren Dupree
"My agent was very kind and helpful to make sure I got my insurance situation figured out."
We responded:
"I'm so glad to hear that you had a positive experience with us, Lauren! It's always our goal to ensure that our customers feel supported and well-informed about their insurance needs. We appreciate your trust in us for your insurance needs!"
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EmoPichu Princess

December 30, 2025

5  out of  5
rating by EmoPichu Princess
"Our car situation was a little shaky and debt built up quick, I didn’t have the good credit score anymore for good insurance prices and the raised rates were outstanding beyond 500 and what felt like beyond reason. I now pay barely anything for insurance and it’s by far the best choice I could’ve made considering it’s with renters insurance too! 🤩 edit: thank you Kelly for helping me situate my new car! 🫶"
We responded:
"Thank you so much for sharing your experience! We're thrilled to hear that you found an affordable insurance solution that fits your needs and even includes renters insurance. It's great that you're now saving money and feeling confident about your coverage. If you ever need any assistance or have questions in the future, we're here to help! 😊🚗🏠"
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Wayne Rawls

December 29, 2025

5  out of  5
rating by Wayne Rawls
"Great service and rates."
We responded:
"I'm thrilled to hear that you're happy with our service and rates, Wayne! It's always our goal to provide the best for our customers. We appreciate your trust in us for your insurance needs!"
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Tresdon

December 19, 2025

5  out of  5
rating by Tresdon
"Kelly was amazing!! So helpful a true Jim Dandy!!"
We responded:
"Thank you so much, Tresdon! We're thrilled to hear that Kelly was amazing and so helpful. She truly goes above and beyond for our clients! We appreciate your kind words and look forward to assisting you again!"
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Jeff Brooks

December 19, 2025

5  out of  5
rating by Jeff Brooks
"Great friendly customer service I highly recommend them as your insurance agent. Great staff!"
We responded:
"Thank you so much, Jeffery! We loved having you in the office and are thrilled to hear you had a great experience with our team. We truly appreciate your recommendation and look forward to continuing to provide you with excellent service and support!"
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Michael smith

December 12, 2025

5  out of  5
rating by Michael smith
"Tracey and Kristin helped me get cheaper insurance i would recommend them if you looking for better rates and there Staff is friendly they were playing with my son and they gave him a bear"
We responded:
"I'm really glad to hear that Tracey and I could help you find more affordable insurance, Michael. We always aim to create a welcoming environment, and it’s great to know you and your son felt at home with us. Thanks for taking the time to share your experience, and if you ever need anything else, we're here to help."
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Kelly Lane

December 11, 2025

5  out of  5
rating by Kelly Lane
"Kristin Webb is a new agent in Mayfield, KY and let me just say the first day I walked into the office I was treated as if I had been apart of this team the entire lifetime of our account! My husband and I have not made the switch however it will be moved to her very soon! Customer Service was top notch! This team will be a great asset to Mayfield!"
We responded:
"Your review made my day, Kelly! It's fantastic to hear that you felt so welcomed right from your first visit. I'm really excited about the possibility of having you and your husband join our State Farm family. Our team is here to provide the best service possible, and I’m thrilled that you had such a positive experience. Looking forward to the future!"
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Michelle Kunkle

November 26, 2025

5  out of  5
rating by Michelle Kunkle
"A great agent that you can call and help with problems that need attention"
We responded:
"Thank you so much, Michelle! I’m always here to help with any problems that need attention. Please feel free to reach out anytime—I’m happy to assist!"
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Katie Cutchin

November 21, 2025

5  out of  5
rating by Katie Cutchin
"Kristin Webb is GREAT! She is very helpful and informative!"
We responded:
"It’s wonderful to hear that I could be helpful and provide you with the information you needed, Katie. Thanks for trusting me with your insurance needs!"
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Casey Darnell

November 13, 2025

5  out of  5
rating by Casey Darnell
"I absolutely love Kristen and her team. Usually insurance agents are so cold and just want your money, but these ladies truly care about your needs before anything happens. Therefore I am confident that if I should even truly need help they will be there every step of the way. The office is beautiful and welcoming. For example, as soon as you walk in a simple kind gesture of a bottle of water is offered every time."
We responded:
"I'm thrilled to hear that you've had such a positive experience with our team, Casey! We really strive to make sure everyone feels supported and well taken care of, so it means a lot to know that’s coming across. We'll always be here to help you with whatever you need."
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Benaiah Mertz

November 13, 2025

5  out of  5
rating by Benaiah Mertz
"Makenna worked very hard to get me the best premium. She was a pleasure to work with, I don’t usually leave reviews but my experience with Kristen Webb’s State Farm was above and beyond anything I imagined. I highly recommend them."
We responded:
"I'm really glad to hear that Makenna was able to help you find the best premium and that you had such a positive experience with our team, Benaiah. We always strive to go above and beyond, so it's wonderful to know we hit the mark with you. I'll be sure to pass along your kind words to Makenna. Thanks for your trust in us for your insurance needs!"
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Sara Hixon-Smith

November 6, 2025

5  out of  5
rating by Sara Hixon-Smith
"It all started with a State Farm Duck. I walked out and found a duck that had been left on my Jeep with Kristin’s business card. I was so excited to finally get a duck 🐥 I decided one day to call and speak with Kristin to see what she had to offer me. As we talked about my coverage it was clear that I needed to update my coverage on a policy. Kristin is excellent with explaining coverage and what coverage would cover the other vehicles and the coverage to protect my own. Kristin quoted what State Farm insurance would cost me and I was sold. She saved me considerable amount of money while adding more coverage for everyone’s vehicle. I have been completely satisfied with the changes that I made to my vehicle policy. Extremely happy and it all started with a duck 🐥 I also changed my homeowners policy and I’m very pleased with the coverage that I have now to protect my home and property. Call Kristin or anyone at Kristin Webb, State Farm @ 2702474030 for amazing coverage with the best prices ♥️"
We responded:
"I loved reading your story, Sara, and I'm thrilled that the little State Farm duck led you to us! It was a pleasure chatting with you and helping you find the coverage that fits your needs perfectly. I'm so glad we could update your policies while saving you some money. Your satisfaction is what we aim for! Welcome to the State Farm family, and thanks for spreading the word about our team!"
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Joseph Guizio

November 6, 2025

5  out of  5
rating by Joseph Guizio
"Very nice lady!!!"
We responded:
"Thank you, Joseph! I appreciated getting the chance to go over your policies with us!"
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Heather parish

November 2, 2025

5  out of  5
rating by Heather parish
"Excellent experience getting my insurance! Karli made my process fast, easy, and completely stress-free. Every question I had was answered clearly, and I felt confident in the coverage I chose. Highly recommend!"
We responded:
"I'm thrilled to hear about your excellent experience with us, Heather! Karli is indeed fantastic at making the insurance process smooth and stress-free, and I'll be sure to let her know how much you appreciated her help. Thanks for recommending us and trusting us with your insurance needs!"
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Nickolaus Persha

October 30, 2025

5  out of  5
rating by Nickolaus Persha
"Makenna was an amazing insurance agent. She went over all of the policies with me to make sure I completely understood what I had and the options that I didn’t know about."
We responded:
"I'm thrilled to hear that Makenna provided you with such a thorough and helpful experience, Nickolaus. Ensuring our customers fully understand their policies and all available options is a top priority for us. We appreciate your trust in us for your insurance needs!"
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Pamela Stevens

October 23, 2025

5  out of  5
rating by Pamela Stevens
"Highly recommend! Great personal service and was able to bundle my policies and saved me quite a bit of money. They truly cared about my needs and took the time needed for a thorough evaluation and solution. Thank you!!!!"
We responded:
"I'm thrilled to hear that you had such a positive experience with us, Pamela! It’s awesome that we could help bundle your policies and save you some money. Thanks for trusting us with your insurance needs!"
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Angie Winfrey

October 21, 2025

5  out of  5
rating by Angie Winfrey
"Staff very nice and helpful"
We responded:
"It’s great to hear that you had a positive experience with our team, Angie! We always aim to be as helpful and welcoming as possible, so it's wonderful to know that it made a difference for you. We appreciate your trust in us for your insurance needs!"
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Victoria Rodriguez

October 20, 2025

5  out of  5
rating by Victoria Rodriguez
"Makenna has been absolutely amazing to work with! From start to finish, she was incredibly patient with me, taking the time to walk me through everything and making sure I understood all my options. She asked all the right questions which helped me get the best coverage possible. I felt like she truly had my best interest at heart. It’s rare to find someone this knowledgeable, kind, and thorough. I can’t recommend her enough—thank you, Makenna!"
We responded:
"I'm thrilled, Victoria, to hear about your wonderful experience with Makenna! We truly value having team members like her who are dedicated to putting our customers' needs first. I’ll make sure to pass along your kind words to Makenna. Thank you for sharing your experience, and trusting us with your insurance needs."
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Pj Allen

October 17, 2025

5  out of  5
rating by Pj Allen
"Very nice and knowledgeable group of people."
We responded:
"It's great to hear that you had a positive experience with our team, Pj! We're always here to help and make sure you get the support you need. We appreciate your trust in us for your insurance needs!"