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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Damien Hamilton

Damien Hamilton

October 29, 2026

5  out of  5
rating by Damien Hamilton
"Christian was very helpful today when I was setting up my policy. She was very thorough and was able to walk me through different processes and procedures. I’m definitely looking forward to having a long-term working relationship with her and her team."
We responded:
"Damien, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Melissa A Sullivan

October 20, 2026

5  out of  5
rating by Melissa A Sullivan
"I just love the lady's at StateFarm, Mayfield, Ky. Location. They're always super friendly and ready to help with any problem you may have!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Mayfield. "
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Jeremy Ellis

October 19, 2026

1  out of  5
rating by Jeremy Ellis
"NOTICE...NOTICE...NOTICE...
I gave this office 5 stars and "A-1 service" when I signed up. That was before I read my paperwork.

I asked to add my father as a driver on one vehicle. The paperwork ended up listing him on three other vehicles I never discussed, including a policy I already had in place. I declined extra coverages on the phone, and roadside coverage got added anyway. When I cancelled it in the app on one truck, it came back. They also tried to add my mother, who doesn't live with me, and only backed off after I pushed back.

When I brought in a state notice about verifying insurance on my motorcycle, the staff didn't know how to handle it. The urgent callback State Farm's 1-800 line promised never came.

In my experience, the friendly service doesn't match what ends up on the paperwork. Read every page, check every driver and every coverage line, and get anything you decline in writing."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mayfield to know that you had such a wonderful experience with us here on State Farm Agent Kristin Webb’s Team."
Profile photo of Kim Odonnell

Kim Odonnell

October 15, 2026

5  out of  5
rating by Kim Odonnell
"I am extremely satisfied with state farm insurance. Very friendly..she was very helpful in explaining my coverage. And got my payment down almost half of what I was paying with progressive. Thank u so much and if I could give more than 5 stars I would."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of Brandon Thorp

Brandon Thorp

October 14, 2026

5  out of  5
rating by Brandon Thorp
"They got me a much cheaper insurance payment and did it in a fast and easy manner! Very polite and helpful!!"
We responded:
"Brandon, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Mayfield insurance team is always here and happy to help. "
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Sheena & Derek Vaughan

October 9, 2026

5  out of  5
rating by Sheena & Derek Vaughan
"Kristin and the staff made the process so easy and made sure we got the best coverage and a great rate."
We responded:
"Thank you so much for your kind review, Sheena!  If you need insurance assistance, we are just an email or call away! - Kristin Webb, your State Farm Agent   "
Profile photo of T Warfield

T Warfield

October 9, 2026

5  out of  5
rating by T Warfield
"Friendly and caring to my insurance needs. Thank you, State Farm (Mayfield, Kentucky) 🙏🥰"
We responded:
"T, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Holly Kenson

October 8, 2026

5  out of  5
rating by Holly Kenson
"Alot cheaper! But so nice and helpful and could explain everything. And help me choose what was best for me ."
We responded:
"Thanks so much for the fantastic rating, Holly! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Suzan Sanchez

October 7, 2026

5  out of  5
rating by Suzan Sanchez
"I am so glad I picked this office. I truly appreciate their help. Tracey and Kristin were so nice and helpful"
We responded:
"Suzan, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Christy Parkhill

October 1, 2026

5  out of  5
rating by Christy Parkhill
"I requested life insurance quotes. Chandler was prompt and efficient with her quotes! Super friendly and helpful. State Farm is really the best."
We responded:
"Thanks so much for the amazing review, Christy! We really appreciate your support here in Mayfield. Just reach out anytime if you need us - we’re here for you. "
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Dara Garner

September 28, 2026

5  out of  5
rating by Dara Garner
"Chandler was excellent and helped very much with my quotes. They were able to lower my premium for Auto Insurance"
We responded:
"Thank you for the 5-star review of Kristin Webb’s team - we really appreciate your kind words! "
Profile photo of Devyn Martin

Devyn Martin

September 28, 2026

5  out of  5
rating by Devyn Martin
"Chandler was great and helped with what we needed"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Tracy Smith

Tracy Smith

September 28, 2026

5  out of  5
rating by Tracy Smith
"Great experience with State Farm Kristin Webb. I spoke with Chandler McGowan in reference to Life Insurance. She was very kind and helpful. Thanks again!"
We responded:
"Thank you for the 5-star review, Tracy! We’re proud to serve the Mayfield community and truly appreciate your support. "
Profile photo of Rita Pirtle

Rita Pirtle

September 28, 2026

5  out of  5
rating by Rita Pirtle
"If it wasn't for my son-in-law and daughter Telling me about state farm I would be paying a lot for insurance. This place is very reasonable The people here are very nice and honest If you need affordable insurance this is the place to call"
We responded:
"Hi Rita, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Kristin Webb, Your State Farm Agent "
Profile photo of Ricky Yates

Ricky Yates

September 28, 2026

5  out of  5
rating by Ricky Yates
"If you're needed affordable insurance this is the place to come to Love how they will call and check-in on you to see how you're doing or to see if you need anything They are very respectful honest and trustworthy people So don't hesitate to call them for affordable insurance."
We responded:
"Thank you so much for the 5-stars, Ricky! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Casey Jo Floyd

Casey Jo Floyd

September 18, 2026

5  out of  5
rating by Casey Jo Floyd
"THE place to get insurance, period. The care and effort they put in is incomparable to any other insurance company, or company period for that matter. They care about each other and their customers, a rare concept in the majority of businesses these days. A++++++++"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of rickiea jackson

rickiea jackson

September 9, 2026

5  out of  5
rating by rickiea jackson
"Nice ladys 2 work with."
We responded:
"Wow, thank you for the 5-star review, rickiea! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Jeannette Fernandez

August 31, 2026

5  out of  5
rating by Jeannette Fernandez
"Kristen is so personable and nice to talk to. She offered me a plan that was very affordable and fit my needs."
We responded:
"Thank you for the 5-star review, Jeannette! We’re proud to serve the Mayfield community and truly appreciate your support. "
Profile photo of Lynn Lewis

Lynn Lewis

August 7, 2026

5  out of  5
rating by Lynn Lewis
"Katie helped with life insurance
thank you"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Mayfield insurance team. "
Profile photo of Lynn Roberts

Lynn Roberts

August 6, 2026

5  out of  5
rating by Lynn Roberts
"They were great! Tracey was really helpful and answered all my questions completely."
We responded:
"Thank you for the 5-star review, Lynn! We’re proud to serve the Mayfield community and truly appreciate your support. "
Profile photo of Benny Davis

Benny Davis

August 5, 2026

5  out of  5
rating by Benny Davis
"Great company 👌"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Britney Fields

Britney Fields

July 27, 2026

5  out of  5
rating by Britney Fields
"I would definitely recommend this state farm to anyone not every state farm has the same rates but this one is the best I had an agent talk to me and walk through my policy and I have car insurance, rents insurance, and life insurance 😀 for the best rate ever.. I was paying $136. Just for car ins, this state farm is a family insurance all the way, i was very happy with it all.. if I could give 10 stars 🌟 for this company I would give them 10 stars 🌟 . They are understanding very sweet, and like I said a family company, plz call now and get ur rate with them and see how happy u will be with ur rate.. Kelly from state farm thank u so much I enjoyed working with u and happy to be part of ur guys state farm family!!!!"
We responded:
"Thank you so much for the 5 stars, Britney! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Amy York

Amy York

July 24, 2026

5  out of  5
rating by Amy York
"Very friendly qq+"
We responded:
"Thank you so much for your kind review, Amy!  If you need insurance assistance, we are just an email or call away! - Kristin Webb, your State Farm Agent   "
Profile photo of cayden Bradshaw

cayden Bradshaw

July 21, 2026

5  out of  5
rating by cayden Bradshaw
"Great people, very sociable, go out of their way to help the best they can!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of tosha condra

tosha condra

July 14, 2026

5  out of  5
rating by tosha condra
"I had an amazing experience working with Kelly. She was incredibly helpful and took the time to explain everything to me. Insurance can be confusing, but she broke down all my options clearly so I knew exactly what I was getting. Her patience, thoroughness, and excellent customer service made the entire process stress-free. I highly recommend Kelly to anyone looking for someone who genuinely cares about getting you the right coverage!"
We responded:
"Thank you so much for your kind review, tosha!  If you need insurance assistance, we are just an email or call away! - Kristin Webb, your State Farm Agent   "